I have just been reading Matthew Syed’s Black Box Thinking. Much of it was a revision of the work around patient safety and quality improvement that I have been reading for the past couple of years. One thing that stood-out for me was the relationship between incremental improvement and innovation. Matthew explains this using theContinue reading “Twin-peaks?”

I saw some great practice this week

In fact, I saw two examples of good practice – one was probably better than the other, but both had a positive outcome of patients; I’ll explain. We have been working for the past couple of years on a ‘pathway’ to guide doctors and nurses in the hospital on how to treat those patients who haveContinue reading “I saw some great practice this week”