These are not stupid people.
Fear of doing the wrong thing is a fundamental of quality improvement. If you are afraid to act because people might call you out or think you stupid, you won’t do anything, and the quality won’t improve. It won’t necessarily deteriorate either, yet, in times of radical change, that is worse.
Fear is a pernicious hangover from our past; it is thriving on hospital wards, in offices, workplaces and schools today.
Skin mottled, eyes wide with fear, She knew she was dying.
Now. I said what I thought, and things went OK. Or, at least as far as I can tell.
We used our Purple bag scheme and there was a 33 per cent drop in the numbers of patients experiencing pneumonia.