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improvement

Inspection

Inspection does not engender a feeling of trust; even when you have little trust in the people in your organisation responsible for your welfare, better usually, the devil you know.
Inspection

1328 and some

‘Did my dad die because someone didn’t follow policy, didn’t pay attention or, was the outcome inevitable?’ ‘Might my mum have survived the operation if she had a different surgeon or she was at a different hospital?’
1328 and some